Create a Workflow Form
Some Workflow Actions will require a Form to request or override values during an Entitlement request. In most cases, it will be necessary to configure the form before any actions can refer to them.
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Give the form a name and optional description, then click Add Form Item to further define the form fields.
Select the desired form item from the subsequent list and provide details as requested. The form items are as follows:
Note
The Visibility Per Step tab allows you to define the workflow steps on which this form item will be visible, editable, and/or required.