RapidIdentity Cloud Product Guide

Request Log

The Request Log displays each of the steps performed by an entitlement request. These are useful for troubleshooting a failed workflow or researching actions taken by a particular user. The example below shows a Time Off Request entitlement that has been granted through RapidIdentity.

Note that if an entitlement request has Failed and a custom message had been written into the workflow, the message would show up in this log.

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